St. Cloud, MN - Project Management Intern (IT)

St. Cloud, MN - Project Management Intern (IT)

Job Description:
Woodcraft Industries is seeking a Project Management Intern to assist the Director of Information Technology with a variety of activities. The ideal candidate will be pursuing a career in either Information Technology or Business Management/Administration. This is an exciting opportunity to obtain real world experience in a challenging and fast paced IT environment. Must be a motivated self-starter with excellent organization skills. Must also have the ability to work independently as well as part of a team.
Key Responsibilities:
• Assist the Director of IT in defining, documenting, implementing, and monitoring a formal incident management process (utilization of Service Now).
• Assist the Director of IT in defining, documenting, implementing, and monitoring change management process (utilization of Service Now).
• Assist the Director of IT in defining, documenting, implementing, and monitoring an enhancement prioritization process (utilization of Jira).
• Assist the Director of IT in administration of the incident management, change management, and enhancement prioritization process.
• Assist the Director of IT in administration and coordination of various IT related projects.
• Provide administrative support to the Director of IT.

Qualifications:
• Junior or Senior undergraduate (sophomores may be considered if appropriate criteria is met).
• Major in Business/Management or Information Technology preferred, but will also consider other relevant majors such as Operations Management.
• Candidate must have exceptional written and verbal communication skills.
• Must be proficient with Microsoft Office (Outlook, Excel, Word and PowerPoint), experience with Visio or Access a plus but not required.
• Coursework or experience with reporting or SQL a plus but not required.
• Coursework or experience in Manufacturing or Operations a plus but not required.
• Must be a motivated self-starter with excellent organization skills.
• Must have the ability to work independent as well as part of a team.